Solutions

Co-Managed IT Services

Extend your IT team’s power without replacing it
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IT Support That Strengthens Your Internal Team

Managing IT internally can stretch even strong teams thin. Our Co-Managed IT Services work alongside your in-house IT staff, providing added expertise, tools, and support without replacing your team or processes.

We help organizations using Microsoft Dynamics 365 and modern business systems by sharing responsibility for the IT infrastructure your business depends on.
  • Extend your internal IT team without hiring additional staff
  • Improve response times with escalation and after-hours support
  • Gain access to enterprise-grade monitoring, security, and tools

IT Support Built Around Your Team

Every organization is different. We tailor co-managed support around your environment, priorities, and internal capabilities.

Predictable Costs

We help reduce bottlenecks and burnout by handling overflow work, escalations, and specialized tasks.

How does co-managed IT work with our internal IT team?

We work alongside your team and clearly define shared responsibilities so everyone knows who owns what.

Keeping Your Team Productive

We help reduce bottlenecks and burnout by handling overflow work, escalations, and specialized tasks.

IT Support Without Replacing Your Team

Co-Managed IT gives you the support you need while keeping decision-making in-house. Your internal IT team stays in control of systems, strategy, and priorities — with Sabre providing backup, expertise, and added capacity when needed.

We take a collaborative approach, helping prevent issues, improve visibility, and support your team during growth, change, or high-demand periods.

Benefits of Co-Managed IT Services

Our Co-Managed IT Services are designed to deliver practical benefits that support day-to-day operations and long-term stability.

  • Additional capacity for internal IT teams
  • Faster issue resolution and escalation support
  • Improved system reliability and visibility
  • Better coverage during vacations, growth, or transitions
  • More time for your team to focus on strategic work

Practical IT Services Designed to Support Your Team

Our Co-Managed IT Services cover the areas where internal teams most often need backup, specialized knowledge, or additional tools.

Proactive Monitoring & Maintenance

Shared monitoring, patching, and maintenance to keep systems stable and secure.

Help Desk & Escalation Support

Overflow and escalation support to assist your internal team when demand spikes or issues become complex.

Security Management

Foundational security services to help reduce risk and support internal policies and best practices.

Cloud & Infrastructure Support

Support for on-prem, hybrid, and cloud environments — including servers, networks, Microsoft 365, and Azure — to help your team maintain performance, reliability, and scalability.

Backup & Recovery

Support for backup strategies and recovery planning to protect critical systems and data.

Strategic IT Guidance

Practical guidance to help plan improvements, manage risk, and align technology with business goals—including organizations using Microsoft Dynamics 365.

FAQs

We work alongside your team and clearly define shared responsibilities so everyone knows who owns what.
Yes. Your internal team retains ownership and decision-making authority. We provide support where you want it.
Absolutely. Co-managed IT is flexible — services are tailored to your needs and can evolve over time.
Yes. It’s ideal for small to mid-sized teams that need extra support without adding full-time staff.
Response times are based on priority and defined escalation paths to ensure urgent issues are addressed quickly.
Our Co-Managed IT services include tools and coaching/support that reduce the time required for your team to deliver and manage your network requirements. With Co-Managed, the same number of IT staff can get a lot more done.In general, this means you either increase labor efficiency (maybe keeping costs the same) but often it means delaying or eliminating the need for additional staff.

Many of the tools we provide are available only to managed service providers like us. There are some “similar” tools on the market for general use, but they require substantial setup and often maintenance.

Since Sabre sources the tools, purchases in bulk, sets up and manages them, and provides tech support – the price ends up being the same or less than if you sourced them all yourself AND included the cost of the time maintaining and managing them.

Tools like the Co-Managed stack are complicated to setup, but not to use. Our team will train you and provide back office support so you use the effectively. Training and re-training (if needed) is included.Buying them on your own probably would be too complicated. Having Sabre setup, manage and train you makes it much more practical.
The Co-Managed stack includes dashboard and report tools that can be used to generate reports for your management.Usually, Sabre will assist you in preparing reports for management and discussing them with your supervisors. It can really help to have an outside party explain why something you know needs to be done, really needs to be done.

What clients say about our IT Services

With Sabre by our side as IT partners, I sleep much better at night knowing that I don’t have to deal with issues, everything is being taken care of behind the scenes, and we are fully supported. If you’re still waiting on your IT professional to get back to you about a problem from last week, don’t even think about it—make the switch. Have someone available whenever you need them. I would 100% recommend Sabre!
Andrew SawyerGeneral Manager at NexPac
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Let’s Talk About Your IT

Have questions or need help deciding the right next step? We’ll take the time to understand your environment and recommend solutions that make sense for your business.
Why Work With Sabre IT Solutions
  • Client-focused approach
  • Clear, practical recommendations
  • Experienced IT professionals
  • Transparent communication
  • Problem-solving mindset
  • Results you can rely on
What happens next?
1
We schedule a call
2

We learn about your environment

3
We recommend next steps
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